return policy

If you are not satisfied with your purchase, you may return it within 30 days from your delivered date for store credit. Please note that shipping charges are non-refundable. Should you receive a damaged, defective or incorrect item, please submit a return request in our Returns Portal within 2-3 days of delivery date. You may use a pre-paid label that will be deducted from your total return provided through our Returns Portal ($12.00 fee). Returns are processed within 5- 7 business days after your items are received at our warehouse.

ROCKSTAR ORIGINAL GUARANTEE

OVER 2 MILLION HAPPY CUSTOMERS

Founded in 2008, Rockstar is the leader in urban street-style and we’ve got the track-record to prove it. Questions? We’re here to help: Contact Customer Service.

EXCLUSIVE LIMITED EDITION STYLE

Express yourself with our one-of-a-kind limited edition hand-painted designs, prints and silhouettes—designed in our Los Angeles studio, you won’t find these styles anywhere else.

FAST & EXPEDITED SHIPPING

Need a new look fast? Rockstar is committed to getting style to your doorstep ASAP through fast reliable shipping and expedited order processing. Learn More

EASY 30-DAY RETURN POLICY

Something about your order not quite right? Our 30-Day Return Policy is easy and ensures you love your purchase, start your return HERE —otherwise ship it back and receive store credit.

All returns require a RMA number. Please complete a return request in the Returns Portal HERE. Enter your email address and order number associated with your order. Please keep your return labels proof of postage in the case your returns are lost/stolen or damaged in transit as we are not liable.

All returns must have a RMA number. Any returns without a RMA number will be rejected.

Return to:
Returns Department
Rockstar Original 
1625 Perrino Pl
Los Angeles, CA 90023
All return items must be unworn, unwashed, and have original tags attached. Rockstar Original will not accept any returns if they have been worn, washed and show any signs of wear. All sets must be returned together or you will be charged the full amount.

Styles that are not eligible for returns: All items that are on sale, accessories including beauty products, masks, bodysuits, swimwear, lingerie, shapewear and undergarments are FINAL SALE.

*FINAL SALE and marked down styles are non-refundable. Items that do not meet the requirements are subject to a 30% - 50% restocking fee.
We offer a prepaid return labels only for domestic customers only. Unfortunately, all international customers are responsible for their own return label.
If you received a damaged or defected style, please submit a return request in our returns portal within 1-2 days from receiving your order. Please use our returns portal HERE.
Rockstar Original does not accept exchanges at this time. You may submit a return through our Returns Portal HERE. Once your returns are processed, you will be issued store credit for you to place another order.
Your return will be processed as soon as it is in transit to our facility. Please allow 5-7 business days for us to process your return.
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